FAQ
Find your answers here
How long does shipping take?
- All flashcard products will be processed & shipped in 1-3 business days.
- All apparel products will be processed & shipped in 2-5 days.
- Expected delivery will be calculated at checkout.
Who edits your content?
Our content is reviewed and edited by Le Ann Trees, our managing editor. With over a decade of experience in Christian writing and editing and a Master of Arts in Theological Studies from Westminster Seminary California, Le Ann ensures that all Hope & Hues resources are theologically sound, accurate, and age-appropriate, communicating core biblical truths with clarity and integrity.
What religion are you?
Hope & Hues is a Christian company that upholds key Christian beliefs known as the Five Solas, which came from the Protestant Reformation, a movement in church history that focused on getting back to the basics of what the Bible teaches. Below is a brief overview of the Five Solas:
- Scripture Alone: The Bible is the perfect and only authority for the Christian faith. God speaks to us today and teaches us how to live through his Word. We believe the Bible has everything we need to understand regarding who God is and his redemptive plan in Jesus Christ (2 Tim. 3:16; 1 John 5:9).
- Christ Alone: Only Jesus can save us from our guilt and sin and just condemnation before our holy God. We can’t earn our way to being righteous with God, but Jesus did it all for us! We can be justified in God's sight only by the perfect righteousness and perfect sacrifice of Jesus being counted (imputed) to us by God (Rom. 3:23; 4:5).
- Faith Alone: We’re saved through faith in Jesus as our Savior, not by doing good things. Even our faith is God's gift to us (Gal. 2:16; Eph. 2:8-9).
- Grace Alone: God gives us his love and forgiveness in Christ as a free gift. We don’t have to—and can’t—earn it (Rom. 3:24; Tit. 3:5).
- To the Glory of God Alone: Everything we do is for God’s glory alone, meaning we live to make God known in all his perfections and greatness without seeking to bring any glory or honor to ourselves (1 Cor. 10:31; Rev. 4:11).
What does "Reformed" mean?
When we say "Reformed," we’re talking about going back to the fundamental teachings of God’s Word as the Reformers did in the Protestant Reformation in the sixteenth century. Reformed Christians focus on God’s grace in Christ Jesus, trusting in Jesus alone for salvation, and acknowledging the Bible as God's authoritative word and our guide for life. It’s not about adding extra rules or traditions—it’s about sticking to what the Bible says clearly and simply.
Our resources are for any family that wants to help their kids grow in faith and understand who God is and his redemptive plan for all who trust in Jesus alone for their salvation.
I still haven't received my order
If you have not received your order yet, please don't worry!
Once you place your order, you should receive two emails to the email address used to place your order. The first email confirms that your order has been successfully placed, and the second email confirms that your order is on its way. Please check your spam if you have not received both emails.
If you have checked your spam folder and still don't see both of these emails, please reach out to us with your order number and we will do our best to solve your issue!
Who runs Hope & Hues?
We’re a family-owned business run by Katherine (mom of four young kids) and Le Ann (mom of four and grandma to six). As a busy mom, I (Katherine) often struggled to find the time, words, and answers to support my kids' big questions about God and the Bible. Hope & Hues was born out of many phone calls to my mom, Le Ann, who has over ten years of experience writing Christian content and holds a Master of Arts in Theological Studies.
Together we’re on a mission to simplify big biblical truths and concepts for both kids and adults. Teaching your kids about God doesn’t have to be overwhelming or take hours out of your day. At Hope & Hues we are devoted to providing resources that make the study of God's Word easy, approachable, and deeply meaningful.
We hope you love what we’re building!
How are flashcards effective for learning?
Flashcards are a proven way to help kids master key concepts by promoting active recall, which strengthens memory and understanding. By regularly reviewing information, flashcards encourage your child’s brain to build strong connections that enhance long-term learning.
Hope & Hues flashcards are designed to help children grasp big biblical truths in a simple, engaging way, while also working cohesively across different topics to reinforce learning. While each card set stands on its own, together our flashcard resources provide a comprehensive tool for helping kids understand the Bible and their faith in manageable steps.
What paper stock do you use?
Our flashcards are made with extra-thick, durable card stock, perfect for little hands. We’ve carefully chosen a material that can withstand everyday use by kids so you don’t have to worry about wear and tear!
Are Hope & Hues products environmentally friendly?
Yes! All of our flashcards are printed by a company located in California that is committed to eco-friendly practices.
We’re proud to partner with a printer that uses recycled paper, as well as soy and other vegetable-based inks. These inks are less harmful to the environment than their petroleum-based counterparts. This ensures our products are both high-quality and environmentally responsible.
Where are your items printed?
We work with a few trusted local print partners, and all of our products are designed and printed right here in California. Supporting local production is part of our commitment to delivering quality you can trust.
What can we expect to see in the future?
Our mission is to create simple, effective tools for kids ages 2-12 that help them understand their faith at an age-appropriate level and prepare them to confidently defend it in an increasingly secular world.
We have some exciting new products launching soon, so stay tuned for what’s next at Hope & Hues!
Why do you sell apparel in addition to flashcards?
Katherine, our founder, wasn’t thrilled with the options available for kids and adults when it came to Christian clothing, so she started designing shirts for fun!
We hope our apparel will be a joyful, meaningful addition to both your kids’ and your wardrobes.
Why is your name Hope & Hues?
Our name, Hope & Hues, reflects the heart of our mission. Our hope is rooted in God—his promises, love, and the assurance he gives us through faith in Jesus our Savior. Our sure hope in Jesus is the foundation of everything we create. Hues represents the bright, fun colors we love to bring to life, adding vibrancy and joy to everything we do. We believe that faith should be celebrated, and our products are designed to reflect that—bringing color, life, and meaning into your family’s daily walk with God.
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